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H20 Know Technical Online Offerings




Course Descriptions

COURSE TITLE: CA-NV Backflow Prevention and Cross Connection Control

Presented by industry-leading members of the American Water Works Association, this two-hour course covers all aspects of Backflow Prevention and Cross Connection Control by introducing students to the Hydraulics of Backflow, the elements necessary for an effective Cross Connection Control Program, and the real-world hazards of improper Backflow & Cross Connection.
Successful completion of this course provides the student with 2 Contact Hours in the Technical category.

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COURSE TITLE: CA-NV Section Special Session: Desalination

View two presentations from the CANV Spring Conference 2012

First Presentation: Bay Area Regional Desalination Project
Presenter: Hasan Abdullah, East Bay Municipal Water District
Learning outcomes: Learn about the benefits of a regionally cooperative water project that can help reduce the environmental and economic costs of developing a drought proof local water supply.

Second Presentation: The Study of Desalination Energy Use for CEQA and Beyond
Presenter: Susie O’Hara, City of Santa Cruz
Learning outcomes: Learn about the necessary components of a successful desalination Energy Minimization and Greenhouse Gas Reduction Study.
Successful completion of this course provides the student with 1 Contact Hour in the Technical category.

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COURSE TITLE: CA-NV Section Special Session: Emergency Communications

View two presentations from the CANV Spring Conference 2012

First Presentation: SCEWN – The Alternate Internet in Santa Clara County
Presenter: Andrew Brown, Santa Clara Emergency Wireless Network
Learning outcomes: Receive an overview of the Santa Clara Emergency Wireless Network (SCEWN) and a roadmap for development to determine if this technology should be investigated, developed and deployed in your service area.

Second Presentation: Lessons Learned in Recent Disasters: Wind Causes December Power Outage
Presenter: Justin Bailey, Operations Manager, Foothill Municipal Water District
Learning outcomes: Learn how the Foothill Municipal Water District, a water system covering 22 square miles, coped with the November 30, 2011 windstorm that affected power loss for over a million people. Learn how advance energy assurance planning will help your water system when the unexpected strikes.
Successful completion of this course provides the student with 1 Contact Hour in the Technical category.

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COURSE TITLE: CA-NV Section Special Session: Hazadous Waste

View two presentations from the CANV Spring Conference 2012

First Presentation: “Toxic” Characteristic Classification of Hazardous Wastes
Presenter: Javed Hussain, Veolia Environmental Services – Technical Solutions
Learning outcomes: Receive an overview of hazardous waste characterization, but take a closer look at toxicity, the most difficult characteristic to understand and classify. Sampling methods will be discussed including TCLP. California specific test methods for CAM 17 will also be discussed including: TTLC and STLC. Included in the discussion will be reading the test results and what the results mean. The presentation will end with a discussion of required and suggested training for folks that are going to manage and/or handle hazardous wastes.

Second Presentation: Handling & Managing Common Hazardous Waste
Presenter: Steve Reichow, NES, Inc.
Learning outcomes: Learn about common products that may be considered hazardous and require special handling and disposal. Items to be discussed include batteries, light tubes, e-waste, oil and oily debris. The presentation will cover safely handling, properly packing, labeling and disposing of these materials in accordance with applicable state regulations.
Successful completion of this course provides the student with 1 Contact Hour in the Technical category.


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COURSE TITLE: CA-NV Section Special Session: History of Water Quality

View two presentations from the CANV Spring Conference 2012

First Presentation: Snow in the Time of Cholera
Presenter: John Marchand, Mayor of Livermore
Learning outcomes: Learn about Dr. John Snow and how he traced a cholera outbreak back to a single well pump. The participants will develop a better appreciation and understanding of the importance of source water and distribution system protection.

Second Presentation: George Warren Fuller’s Role in the Disinfection Revolution
Presenter: Michael J. McGuire, PhD, PE, Michael J. McGuire, Inc.
Learning outcomes: Learn the crucial role that George Warren Fuller played in the successful implementation of the first continuous use of chlorine to disinfect a water supply.
Successful completion of this course provides the student with 1 Contact Hour in the Technical category.


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COURSE TITLE: CA-NV Section Special Session: Jar Testing

View two presentations from the CANV 2012 Fall Conference

Presentation Title: The Jar Test: Art or Science?
Presenter: Terry L. Engelhardt, Hach Company
Learn the importance of more than “eyeballing” the jar test.

Presentation Title: TOC: A Tool to Reliably Analyze Jar Testing and Operations
Presenter: Erin England, GE Analytical Instruments
Description: Learn the importance of TOC monitoring in jar tests and full-scale operations in order to comply with the Stage 2 DBP Rule and potentially achieve cost savings on chemicals.
Successful completion of this course provides the student with 1 Contact Hour in the Technical category.


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COURSE TITLE: CA-NV Section Special Session: Pipeline Rehabilitation

View two presentations from the CANV Annual Fall Conference 2011

First Presentation: Roll Down, Burst, Swege, Tight Fit. What Does It All Mean?
Presenter: Hank Jones, Western Flow Marketing
Learning outcomes: Learn the basic methods of rehabilitation using HDPE pipe.

Second Presentation: Pipeline Rehabilitation at North Marin Water District
Presenter: Don Curry, CSW Consulting Engineers
Learning outcomes: Learn about a case study on various trenchless rehabilitation methods, and review of the final method chosen.
Successful completion of this course provides the student with 1 Contact Hour in the Technical category.

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COURSE TITLE: CA-NV Section Special Session: Recycled Water & Water Reuse

View two presentations from the CANV 2012 Fall Conference

Presentation Title: Does Recycled Water Make CENTS?
Presenter: Robert Raucher, PhD, Stratus Consulting
Take a look at the cost and value of recycled water for water resource planners.

Presentation Title: Key Regulatory Concerns with Recycled Water Distribution and Proposed Recycled Water Concepts IPR/DPR
Presenter: Randy Barnard, P.E., California Department of Public Health
Description: Learn about key CDPH concerns with expansion of uses for recycled water and new proposed indirect potable reuse (IPR) and direct potable reuse (DPR) projects and concepts.
Successful completion of this course provides the student with 1 Contact Hour in the Technical category.

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COURSE TITLE: CA-NV Water Service Connections - Modules 1-3

Water Service Connections covers the design, installation, and maintenance of customer's lines. From tapping the main, through curb stops and meters, this course describes the how's and why's of service installations indoors, outdoors, and in all types of climates.
Successful completion of each module in this course provides the student with 1 Contact Hour in the Technical category.

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COURSE TITLE: CA-NV Water Use Efficiency, Grade 1

This introductory level course provides basic-level information in concepts of water use efficiency/conservation to those who plan, manage or implement water conservation programs, those that are planning for a career in the water conservation field, or those in planning departments with work associated with water conservation.. Topics include supplies of water, important organizations, fixture flow rates, conservation measures for different types of users, and conducting water use surveys.
Successful completion of each part of this course provides the student with 4 Contact Hours in the Technical category. (Part 1 + Part 2 = 8 hours)

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COURSE TITLE: CANV Water Use Efficiency, Grade 2

This intermediate-level class builds on Water Use Efficiency Grade 1 to provide advance-level information to those who plan, manage or implement water conservation programs, those that have a career in the water conservation field, or those in planning departments with work associated with water conservation, for the successful implementation of large scale (utility-wide) programs. Some key concepts include financial incentives, calculation of water savings, California's urban water BMPs, and statutory requirements California and Nevada utilities may need to meet in water resource planning.
Successful completion of each part of this course provides the student with 4 Contact Hours in the Technical category. (Part 1 + Part 2 = 8 hours)

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COURSE TITLE: Water Industry Corrosion Control

COURSE DURATION: 60 minutes

Every day, hundreds of water main breaks occur throughout North America. Many of these are caused by corrosion. Corrosion can lead to tubercules and scale buildup in pipelines, which can impede the flow of water and damage equipment. Rust and pitting can cause leaks in the system. The cost of repairs and maintenance can strain budgets. Additionally, lead and copper corrosion can also have adverse health effects and both are regulated by the federal and state governments.
PREREQUISITES: No prior knowledge is required.

AUDIENCE: Water operators

REGULATORY REFERENCE: N/A

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COURSE TITLE: Water Industry Ground Water Treatment

COURSE DURATION: 60 minutes

Untreated or inadequately treated ground water poses a serious problem in public water supply systems. The U.S. Environmental Protection Agency (EPA) has estimated that about 70 percent of ground water systems provide either untreated or inadequately treated ground water. This means that 20 million people receive water that has not been disinfected—70 million if we include those who receive water that has not been properly treated by 4—log inactivation or removal of viruses. According to the U.S. Centers for Disease Control and Prevention (CDC), ground water is responsible for the majority of waterborne disease outbreaks.
PREREQUISITES: No prior knowledge is required.

AUDIENCE: Water operators

REGULATORY REFERENCE: N/A

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COURSE TITLE: Coagulation, Flocculation, and Sedimentation

COURSE DURATION: 60 minutes

OVERVIEW: The primary goal of the water industry is the delivery of potable water reliably and at affordable prices. Coagulation, flocculation, and sedimentation are each processes which can be part of the water treatment process. Some plants use all three steps, some plants use fewer, and some higher technology plants use none. An understanding of these processes is necessary for anyone working in the water industry.
This training course has 17 learning modules with a 10-question exam.

OBJECTIVES: At the end of this training, the participant will be able to:
· Explain why the processes of coagulation, flocculation, and sedimentation are necessary in the treatment of wastewater.
· Define the terms coagulation, flocculation, and sedimentation .
· Describe the chemicals used in the process of coagulation.
· Describe the purpose of conducting jar tests.
· Explain how to conduct jar tests.
· Describe the common types of clarifiers used in the water treatment process.

PREREQUISITES: No prior knowledge is required.

COURSE OUTLINE:
· Coagulation, Flocculation, and Sedimentation Overview
· Coagulation as Chemistry
· Coagulation Chemicals: Alum
· Coagulation Chemicals: Ferric Chloride
· Coagulation Chemicals: Lime
· Coagulation Chemicals: Polymeric Flocculants
· Coagulation Chemicals: The Polymer map
· The Jar Test
· The Jar Test Selecting Samples
· Chemical Feed Machines
· Flocculation
· Chambers/Clarifiers
· Circular Chambers
· Operating Clarifiers
· Settling Particles
· Short Circuit
· Summary

AUDIENCE: This course is intended for professional operators, technicians, and management personnel of water districts, agencies and organizations.

REGULATORY REFERENCE: N/A

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COURSE TITLE: Backflow Prevention Methods

COURSE DURATION: 60 minutes

OVERVIEW: Backflow is an undesirable flow condition caused by a differential pressure that causes the flow of water and other substances into the distribution pipes of a potable water supply system. This can result in contamination of the potable water supply. Backflow contamination can occur if there are existing cross-connections, backsiphonage or backpressure conditions, and unprotected cross-connection or failure of protection devices. Elimination of cross-connections and prevention of backflow is essential to maintaining the safety and health of the water supply.  This course highlights the methods of backflow prevention and describes seven commonly used backflow prevention devices.

This training course has 14 learning modules with a 10-question exam.

OBJECTIVES: At the end of this training, the participant will be able to:
· List and explain three methods for backflow prevention.
· List seven types of backflow prevention devices and for each type:
o Identify its schematic.
o Explain its operation.
o List its advantages and disadvantages.
o Describe its application(s).

PREREQUISITES: No prior knowledge is required.

COURSE OUTLINE:
· Eliminating Cross Connections
· Maintaining Minimum System Pressure
· Applying Backflow Prevention Devices
· Identification of Hazard Types
· Types of Backflow Prevention Devices
· Air Gaps
· Barometric Loops
· Vacuum Breakers
· Double Check Valve Assemblies
· Residential Dual Check Valve
· Atmospheric Vacuum Breaker
· Pressure Vacuum Breaker
· Hose-Bibb Vacuum Breaker
· Testing and Maintenance of Backflow Prevention Devices

AUDIENCE: This course is intended for professional operators, technicians, and management personnel of water districts, agencies and organizations.

REGULATORY REFERENCE: N/A

AGENDA: This course is offered online and is available 24 hours a day, 7 days a week, 365 days a year.

TEACHING METHODOLOGY & EVALUATION: This course is self-paced, online training. The course contains review exercises and case studies to re-enforce the course content, and students are evaluated via a multiple choice exam. Upon completion, students are given an opportunity to evaluate the course.

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COURSE TITLE: Backflow Prevention Overview

COURSE DURATION: 60 minutes

OVERVIEW: Backflow is an undesirable flow condition caused by a differential pressure that causes the flow of water and other substances into the distribution pipes of a potable water supply system. This can result in contamination of the potable water supply. Backflow contamination can occur if there are existing cross-connections, back siphonage or backpressure conditions, and unprotected cross-connection or failure of protection devices. Elimination of cross-connections and prevention of backflow is essential to maintaining the safety and health of the water supply.

This course highlights the common conditions that result in backflow, why cross-connection control and backflow prevention are necessary, the indicators of backflow contamination, methods for mitigating backflow events, and the elements of a typical backflow prevention program.

This training course has 12 learning modules with a 10-question exam.

OBJECTIVES: At the end of this training, the participant will be able to:
· Define cross-connection and backflow.
· List five examples of common cross-connections.
· Explain why cross-connection control and backflow prevention are necessary.
· Define backsiphonage and backpressure and list potential causes for each.
· Describe the conditions needed for backflow to occur.
· List and explain five indicators of backflow.
· Describe four methods for mitigating backflow events.
· Explain the regulatory basis for cross-connection control programs.
· Describe a typical backflow prevention program.

PREREQUISITES: No prior knowledge is required.

COURSE OUTLINE:
· Definitions
· Importance of Cross-Connection Control and Backflow Prevention
· Common Cross-Connections
· Contamination Events
· Backsiphonage
· Backpressure
· Conditions Necessary for Backflow to Occur
· Detecting Backflow Occurrences
· Mitigating Backflow Events
· Cross-Connection Control Programs
· Developing the Program
· Implementing the Program

AUDIENCE: This course is intended for professional operators, technicians, and management personnel of water districts, agencies and organizations.

REGULATORY REFERENCE: N/A

AGENDA: This course is offered online and is available 24 hours a day, 7 days a week, 365 days a year.

TEACHING METHODOLOGY & EVALUATION: This course is self-paced online training. The course contains review exercises and case studies to re-enforce the course content, and students are evaluated via a multiple choice exam. Upon completion, students are given an opportunity to evaluate the course.

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COURSE TITLE: Disinfection Basics

COURSE DURATION: 60 minutes

OVERVIEW: This course is designed to provide you with the basic information and safety rules to help you work safely with and around the chemicals that many organizations use in the water disinfection process. This course concentrates on Aqua Ammonia, Sodium Hypochlorite, and Calcium Hypochlorite. We will examine each chemical and the safety procedures necessary for their safe handling and use.

This training course has 7 learning modules with a 10-question exam.

OBJECTIVES: At the end of this training, the participant will understand :
· The general purpose of the disinfection process.
· The bacteria, viruses and intestinal parasites that contaminate drinking water.
· The factors that influence disinfection and explain how they influence it.
· The types of chemical disinfectants and the advantages and disadvantages of each.
· The dangers associated with Sodium and Calcium Hypochlorite.
· The dangers associated with Aqua Ammonia.
· General safety considerations and practice for the use of disinfecting chemicals.
· The importance of his organization's safety policy.

PREREQUISITES: No prior knowledge is required.

COURSE OUTLINE:
· Safety Policy
· What are Sodium and Calcium Hypochlorite
· The dangers of Sodium and Calcium Hypochlorite
· Safety Considerations for Sodium and Calcium Hypochlorite
· What is Aqua Ammonia?
· The Dangers of Aqua Ammonia
· Safety considerations and practice for the use of disinfecting chemicals

AUDIENCE: This course is intended for professional operators, technicians, and management personnel of water districts, agencies and organizations.

REGULATORY REFERENCE: N/A

AGENDA: This course is offered online and is available 24 hours a day, 7 days a week, 365 days a year.

TEACHING METHODOLOGY & EVALUATION: This course is self-paced, online training. The course contains review exercises and case studies to re-enforce the course content, and students are evaluated via a multiple choice exam. Upon completion, students are given an opportunity to evaluate the course.

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COURSE TITLE: Distribution Service to Customers

COURSE DURATION: 60 minutes

OVERVIEW: Water distribution systems are an integral part of keeping the public healthy and safe. The primary purpose of a water distribution system is the delivery of potable water for drinking and firefighting. To meet that goal, systems are designed by civil engineers and city planners to meet the changing needs of homes, offices, and industries. The water operator plays a key role in the installation of these systems. This course covers the methods of distribution to service customers, the installation of services as well as the maintenance of services. Also covered are the types of customers, metering of these customers and proper records to be kept for service customers.

This training course has 9 learning modules with a 10-question exam.

OBJECTIVES: At the end of this training, the participant will be able to:
· Describe the four types of public water systems found in the United States.
· Identify the basic configurations of water distribution systems.
· Explain the common methods for making water service connections.
· Identify common problems with water service connections.

PREREQUISITES: No prior knowledge is required.

COURSE OUTLINE:
· Water Distribution Systems
· Categories of Water Distribution Systems
· System Design
· Distribution System Piping
· Water Service Connections
· Water Service Taps
· Water Meters
· Maintenance of Services
· Record Keeping
· Summary

AUDIENCE: This course is intended for professional operators, technicians, and management personnel of water districts, agencies and organizations.

REGULATORY REFERENCE: N/A

AGENDA: This course is offered online and is available 24 hours a day, 7 days a week, 365 days a year.

TEACHING METHODOLOGY & EVALUATION: This course is a self-paced, Internet-based training. The course contains review exercises and case studies to re-enforce the course content, and students are evaluated via a multiple choice exam. Upon completion of the course, students are prompted to complete a course evaluation.

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COURSE TITLE: Distribution System Materials and Equipment

COURSE DURATION: 60 minutes

OVERVIEW: Water distribution systems are a vital part of ensuring public health and safety. The primary purpose of water distribution systems is the delivery of sufficient quantities of potable water while maintaining water quality. While the delivery of drinking water is the most visible part of the distribution system, the system must be built to the higher demands that firefighting can place upon it - firefighting can require twice the pressure or more of normal delivery pressure. To meet these goals, systems are designed by engineers, working closely with city planners, to meet present and future residential and industrial needs. This course explores the various materials and equipment utilized in the installation and maintenance of clean water distribution systems.

This training course has 12 learning modules with a 10-question exam.

OBJECTIVES: At the end of this training, the participant will be able to discuss:
· General hydraulic considerations within water distribution systems
· Pipe selection, pipe materials, and the installation of piping.
· Pump selection and installation
· Installation and use of fire hydrants, as well as design considerations introduced
· Installation and use of valves
· Water hammer
· Storage of water both above and below ground

PREREQUISITES: No prior knowledge is required.

COURSE OUTLINE:
· System Hydraulics
· Piping
· Pipe Materials
· Valves
· Water Hammer
· Fire Hydrants
· Fire Hydrant Installation
· Water Meters
· Displacement Meters
· Velocity Meters
· Water Storage Tanks
· Maintaining Water Storage Tanks

AUDIENCE: This course is intended for professional operators, technicians, and management personnel of water districts, agencies and organizations.

REGULATORY REFERENCE: N/A

AGENDA: This course is offered online and is available 24 hours a day, 7 days a week, 365 days a year.

TEACHING METHODOLOGY & EVALUATION: This course is a self-paced, Internet-based training. The course contains review exercises and case studies to re-enforce the course content, and students are evaluated via a multiple choice exam. Upon completion of the course, students are prompted to complete a course evaluation.

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COURSE TITLE: Effective Meter Reading

COURSE DURATION: 60 minutes

OVERVIEW: Reading a meter is a basic skill every water operator should master. This course covers the proper way to obtain meter readings; including common types of meters, access to meters, how to obtain a direct readout from a meter, and alternative methods of obtaining meter reads. This training course has 6 learning modules with a 10-question exam.

OBJECTIVES: At the end of this training, the participant will be able to:
· Describe the various functions of water meters.
· Identify the locations where meters may be installed and the advantages and disadvantages of each.
· Describe the types of positive displacement meters commonly used for domestic services.
· Describe similarities and differences between types of velocity meters.
· Describe how to read straight reading and circular reading meters.
· Describe alternative meter reading methods, including remote readers, plug-in type readers, electronic meter readers, and automatic meter reading.

PREREQUISITES: No prior knowledge is required.

COURSE OUTLINE:
· Purpose of Water Meters
· Types of Water Meters
· Access to Meters
· Reading Meters
· Remote Reading Devices
· Automatic Meter Reading
· Summary

AUDIENCE: This course is intended for professional operators, technicians, and management personnel of water districts, agencies and organizations.

REGULATORY REFERENCE: N/A

AGENDA: This course is offered online and is available 24 hours a day, 7 days a week, 365 days a year.

TEACHING METHODOLOGY & EVALUATION: This course is a self-paced, Internet-based training. The course contains review exercises and case studies to re-enforce the course content, and students are evaluated via a multiple choice exam. Upon completion of the course, students are prompted to complete a course evaluation.

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COURSE TITLE: Filtration Basics

COURSE DURATION: 60 minutes

OVERVIEW: Water quality varies from location to location, and the definition of potable water can vary with locality. Most water treatment facilities use filtration as an important step in their water treatment processes, and some smaller municipalities might use a slow sand filtration as their only treatment method. This course will examine the treatment of water via filtration: what is filtered out of the water we drink, what are the different types of filters available, and how do those filtration methods work? We will also survey the regulatory requirements for potable water as set forth by the EPA, examine some of the most common pollutants, and look at a few case studies regarding specific filtration problems and the unusual solutions that have sometimes been reached.

This training course has 14 learning modules with a 10-question exam.

OBJECTIVES: At the end of this training, the participant will be able to:
· Explain why water filtration is necessary to ensure a safe drinking water supply.
· Describe the various pollutants which are filtered from drinking water
· Describe the types of filtration commonly used.
· Understand the laws surrounding drinking water and water processing.

PREREQUISITES: No prior knowledge is required.

COURSE OUTLINE:
· Why Filter
· How do we Filter?
· Pollutant Overview
· EPA Standards
· Total Dissolved Solids
· Turbidity
· Iron
· Nitrogen
· Silica and Sulfur
· The Slow Sand Filter
· The Slow Sand Filter Pilot Programs
· Cleaning The Slow Sand Filter
· Ultrafiltration
· Other Methods of Purifying Water

AUDIENCE: This course is intended for professional operators, technicians, and management personnel of water districts, agencies and organizations.

REGULATORY REFERENCE: N/A

AGENDA: This course is offered online and is available 24 hours a day, 7 days a week, 365 days a year.

TEACHING METHODOLOGY & EVALUATION: This course is a self-paced, Internet-based training. The course contains review exercises and case studies to re-enforce the course content, and students are evaluated via a multiple choice exam. Upon completion of the course, students are prompted to complete a course evaluation.

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COURSE TITLE: Emergency Response to Terrorism

COURSE DURATION: 4 Hours

OVERVIEW: This Introductory Guide for First Responders is essential for those employees who may be among the first to arrive at an incident of suspicious origin. It is intended to be a general introduction to the basic concepts for first-responder awareness at the scene of a potential terrorist incident. NOTE: This training program consists of four learning modules. To maximize retention of the course material, all four modules must be completed within 180 days of starting the course to receive a certificate of completion.

OBJECTIVES: At the end of this training, the participant will be able to:
· Define terrorism.
· Distinguish the chief characteristics of terrorist activities.
· Recognize attack vulnerability factors.
· Identify the five categories of potential terrorist threats and their fundamental attributes.
· Recognize the chief indicators of a crime scene;
· Identify appropriate responder activities and considerations at a crime scene;
· Differentiate between the purposes of threat assessment and risk assessment; and
· Identify outward warning signs and indicators of the five generic agents.
· Identify characteristics of the six common types of personal threats to your safety.
· Contrast the value of different self-protective measures in dealing with the six common types of personal threats.
· Differentiate among the hazards that can occur at various incidents.
· Relate the protective measures of time, distance and shielding to various incidents.
· Explain the need for an Incident Command System (ICS).
· List the steps or processes traditionally associated with responding to an emergency.
· Name and explain the nine common steps of the planning process.
· Appreciate the issues and processes required to work with contaminated victims.
· Differentiate between "probable course" and "probable harm" for an incident.
· Define incident response goals, tactical objectives and tactics.
· Appreciate the need for standard operating procedures and standard operating guidelines.

PREREQUISITES: No prior knowledge is required.

COURSE OUTLINE:
· Module I: Terrorism in Perspective
· Module II: Incidents and Indicators
· Module III: Self-Protection
· Module IV: Scene Control, Notification, and Coordination

AUDIENCE: This training program is non-mandatory.

AGENDA: This course is offered online and is available 24 hours a day, 7 days a week, 365 days a year.

TEACHING METHODOLOGY & EVALUATION: This course is a self-paced, Internet-based training. The course contains review exercises and case studies to re-enforce the course content, and students are evaluated via a multiple choice exam. Upon completion of the course, students are prompted to complete a course evaluation.

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COURSE TITLE: Hydraulics

COURSE DURATION: 60 minutes

OVERVIEW: This course covers the concepts, calculations, and operational uses of hydraulics in the water industry, and will examine the physics behind certain operations and processes within the water treatment industry. Subjects included in the course are density and specific gravity, pressure and force, head, head loss, pumping rates and pump heads, flow rates, and flow measuring devices. This course will examine each of these concepts in detail and explain their application.

This training course has 10 learning modules with a 10-question exam.

OBJECTIVES: At the end of this training, the participant will be able to:
· Understand the concepts of pressure and force.
· Explain how pressure varies throughout a water system.
· Define the characteristics of pumps.
· Interpret basic pump curve information.
· Explain how to calculate flow rates and describe the devices used to measure flow rate.

PREREQUISITES: No prior knowledge is required.

COURSE OUTLINE:
· Density and Specific Gravity
· Pressure and Force
· Piezometric Surface and Hydraulic Grade Line
· Head
· Head Loss
· Pumping Rates and Pump Heads
· Horsepower and Efficiency
· Pump Characteristic Curves
· Flow Rate
· Flow Measuring Devices

AUDIENCE: This course is intended for professional operators, technicians, and management personnel of water districts, agencies and organizations.

REGULATORY REFERENCE: N/A

AGENDA: This course is offered online and is available 24 hours a day, 7 days a week, 365 days a year.

TEACHING METHODOLOGY & EVALUATION: This course is self-paced, online training. The course contains review exercises and case studies to re-enforce the course content, and students are evaluated via a multiple choice exam. Upon completion, students are given an opportunity to evaluate the course.

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COURSE TITLE: Infectious Disease Control

COURSE DURATION: 60 minutes

OVERVIEW: Blood and other potentially infectious materials pose a serious threat to employees who are exposed to these materials. Injuries from contaminated needles and other sharps have been associated with an increased risk of disease from more than 20 infectious agents. The primary agents of concern in current occupational settings are the human immunodeficiency virus (HIV), hepatitis B virus (HBV), and hepatitis C virus (HCV).

This course explains the requirements for complying with this standard as well as provides practical information on the various diseases and protection strategies associated with bloodborne pathogens. The course incorporates the 2001 OSHA revisions to the standard that were made in compliance with the Needlestick Safety and Prevention Act.

This training course has 20 learning modules with a ten-question exam.

OBJECTIVES: At the end of this training, the participant will be able to:
· Describe what bloodborne pathogens are.
· Describe what OSHA's requirements are for protecting workers from infection.
· Explain how bloodborne pathogens are spread.
· Identify how to minimize exposure incidents.
· Explain what to do after an exposure incident.

PREREQUISITES: No prior knowledge is required.

OBJECTIVES: After successfully completing this course, you will be able to:
· Describe what bloodborne pathogens are.
· Describe what OSHA's requirements are for protecting workers from infection.
· Explain how bloodborne pathogens are spread.
· Identify how to minimize exposure incidents.
· Explain what to do after an exposure incident.

COURSE OUTLINE:
· Key Terms
· Extent of the Problem
· The OSHA Standard
· How Infections Occur
· Bloodborne Diseases of Concern
· Hepatitis B Virus (HBV)
· Hepatitis C Virus (HCV)
· Human Immunodeficiency Virus (HIV)
· Preventing Infection
· Exposure Control Plan
· Universal Precautions
· Minimizing On-the-Job Risks
· Personal Protective Equipment
· Disinfection & Disposal
· Vaccination
· Labeling
· Training
· Post-Exposure Medical Care
· Post-Exposure Responsibilities
· Documentation

AUDIENCE: This training program is mandatory for all employees initially and on an annual basis thereafter.

REGULATORY REFERENCE: OSHA 29 CFR 1910.1030

AGENDA: This course is offered online and is available 24 hours a day, 7 days a week, 365 days a year.

TEACHING METHODOLOGY & EVALUATION: This course is a self-paced, Internet-based training. The course contains review exercises and case studies to re-enforce the course content, and students are evaluated via a multiple choice exam. Upon completion of the course, students are prompted to complete a course evaluation.

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COURSE TITLE: Maintenance on Pumps, Motors & Circuits

COURSE DURATION: 60 minutes

OVERVIEW: Throughout the course of your work as a water operator, you will necessarily work with many different types of pumps, motors, and circuitry. These components provide the beating heart of the water system, providing much of the motive force that moves water through the plant for processing.

This training course has 7 learning modules with a 10-question exam.

OBJECTIVES: At the end of this training, the participant will be able to:
· Identify the difference between preventive and corrective maintenance
· Implement appropriate safety precautions when performing maintenance
· Understand how to properly maintain pumps, motors, and circuits.

PREREQUISITES: No prior knowledge is required.

COURSE OUTLINE:
· Maintenance and Its Role in the Water System
· Pumps
· Pump Maintenance
· Motors
· Motor Maintenance (Electrical)
· Phase Imbalance
· Corrosion Control
· Pump safety overview
· Maintenance Safety
· Moving a pump
· Circuits
· Summary

AUDIENCE: This course is intended for professional operators, technicians, and management personnel of water districts, agencies and organizations.

REGULATORY REFERENCE: N/A

AGENDA: This course is offered online and is available 24 hours a day, 7 days a week, 365 days a year.

TEACHING METHODOLOGY & EVALUATION: This course is a self-paced, Internet-based training. The course contains review exercises and case studies to re-enforce the course content, and students are evaluated via a multiple choice exam. Upon completion of the course, students are prompted to complete a course evaluation.

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COURSE TITLE: Mathematics Applied

COURSE DURATION: 60 minutes

OVERVIEW: For almost every job within any technical area of public service or general public works, there is a requirement for an understanding of basic mathematics and how to apply such concepts. Within the water industry there are necessary mathematics calculations that must be successfully mastered for the safety and health of the public who utilize domestic and industrial water systems. This course covers beginning applied mathematics as used in the water supply industry. It is structured for beginning-level operators or those who have not had recent experience with mathematics in their jobs. Subjects covered in this course are: average daily flow, overflow rate, filter loading rate, detention time, and well operation calculations.

This training course has 6 learning modules with a 10-question exam.

OBJECTIVES: At the end of this training, the participant will be able to :
· Define key mathematical terms such as average daily flow, overflow rate and detention time.
· Apply with accuracy basic mathematical concepts in both domestic and industrial water problem settings.
· Perform filter operation calculations.
· Perform well operation calculations.

PREREQUISITES: No prior knowledge is required.

COURSE OUTLINE:
· Order of Operations
· Average Daily Flow
· Overflow Rate
· Filter Calculations
· Detention Time
· Well Operation Calculations
· Summary

AUDIENCE: This course is intended for professional operators, technicians, and management personnel of water districts, agencies and organizations.

REGULATORY REFERENCE: N/A

AGENDA: This course is offered online and is available 24 hours a day, 7 days a week, 365 days a year.

TEACHING METHODOLOGY & EVALUATION: This course is a self-paced, Internet-based training. The course contains review exercises and case studies to re-enforce the course content, and students are evaluated via a multiple choice exam. Upon completion of the course, students are prompted to complete a course evaluation.

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COURSE TITLE: Mathematics Basics

COURSE DURATION: 60 minutes

OVERVIEW: Water operators must master basic math skills in order to perform the more advanced calculations required day-to-day on the job. This course covers basic mathematical notation, methods, and calculations. Included in the course are powers and scientific notation, dimensional analysis, rounding and estimation, solving for the unknown value, ratios and proportions, percent, averages, linear area and volume measurements, and conversions.

This training course has 10 learning modules with a 10-question exam.

OBJECTIVES: At the end of this training, the participant will be able to :
· Define key mathematical concepts such as:
o Addition, Subtraction, Multiplication, and Division
o Powers & Scientific Notation
o Dimensional Analysis
o Rounding and Estimating
o Solving for the Unknown Value
o Ratios and Proportions
o Percent
o Averages
o Linear, Area, and Volume Measurements
o Conversions
· Apply key mathematical concepts to basic word problems.

PREREQUISITES: No prior knowledge is required.

COURSE OUTLINE:
· Order of Operations
· Powers & Scientific Notation
· Dimensional Analysis
· Rounding and Estimating
· Solving for the Unknown Value
· Ratios and Proportions
· Percent
· Averages
· Linear, Area, and Volume Measurements
· Conversions
· Summary

AUDIENCE: This course is intended for professional operators, technicians, and management personnel of water districts, agencies and organizations.

REGULATORY REFERENCE: N/A

AGENDA: This course is offered online and is available 24 hours a day, 7 days a week, 365 days a year.

TEACHING METHODOLOGY & EVALUATION: This course is a self-paced, Internet-based training. The course contains review exercises and case studies to re-enforce the course content, and students are evaluated via a multiple choice exam. Upon completion of the course, students are prompted to complete a course evaluation.

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COURSE TITLE: Storm Water Pollution Prevention

COURSE DURATION: 60 minutes

OVERVIEW: This course was designed to educate employees on storm water pollution prevention techniques. This course covers the regulations, permits, and authorities that govern storm water pollution. It explains the components of facility-specific storm water pollution prevention plans and describes the fundamentals of storm water sampling. It also covers; major ways storm water contributes to water pollution as well as the role of supervisors and employees in preventing storm water pollution.

This training course has 7 learning modules with a 10-question exam.

OBJECTIVES: At the end of this training, the participant will be able to :
· Recognize sources of stormwater pollution
· Understand the requirements of NPDES permitting system
· Understand the role of the Stormwater Pollution Prevention Plan and stormwater sampling in the permit application process
· Implement basic pollution prevention measures

PREREQUISITES: No prior knowledge is required.

COURSE OUTLINE:
· Storm Water Pollution
· Sources of Pollution
· Regulations
· Permits
· Pollution Prevention Planning
· Stormwater Sampling
· Preventing Pollution

AUDIENCE: This course is intended for professional operators, technicians, and management personnel of water districts, agencies and organizations.

REGULATORY REFERENCE: N/A

AGENDA: This course is offered online and is available 24 hours a day, 7 days a week, 365 days a year.

TEACHING METHODOLOGY & EVALUATION: This course is a self-paced, Internet-based training. The course contains review exercises and case studies to re-enforce the course content, and students are evaluated via a multiple choice exam. Upon completion of the course, students are prompted to complete a course evaluation.

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COURSE TITLE: Trenching and Shoring

COURSE DURATION: 60 minutes

OVERVIEW: This course highlights the requirements in the standard for excavation and trenching operations, provides methods for protecting employees against cave-ins and describes safe work practices for employees.

This training course has 8 learning modules with a ten-question exam.

OBJECTIVES: At the end of this training, the participant will be able to :
· Prepare and use a written safety plan for any trenching and shoring project.
· Prepare a safe work environment prior to the excavation.
· Regularly inspect and evaluate hazardous conditions.
· Be aware of cave-ins, falls and falling loads.
· Supply a safe atmospheric condition.
· Ensure access and egress* to the excavation.

PREREQUISITES: No prior knowledge is required.

COURSE OUTLINE:
· General Requirements
· Preparing for an Excavation Project
· Before Beginning The Job
· Duties and Responsibilities
· On-The-Job Evaluation
· Some Basic Definitions
· Cave-Ins and Protective Support Systems
· Some Example
· Sloping Trench Sides
· Requirements for Protective Systems
· Installation and Removal of Protective System
· Other Hazards - Falls and Equipment
· Hazardous Atmospheres

AUDIENCE: This training program is non-mandatory.

REGULATORY REFERENCE: OSHA 29 CFR 1926.650-653

AGENDA: This course is offered online and is available 24 hours a day, 7 days a week, 365 days a year.

TEACHING METHODOLOGY & EVALUATION: This course is a self-paced, Internet-based training. The course contains review exercises and case studies to re-enforce the course content, and students are evaluated via a multiple choice exam. Upon completion of the course, students are prompted to complete a course evaluation.

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COURSE TITLE: Water Main Installation

COURSE DURATION: 60 minutes

OVERVIEW: Understanding the process of installing and maintaining pipe is important knowledge for the water operator, as it will help the operator fully understand the operation of the utility. New water mains may be installed for a variety of reasons, including providing service to new customers, replacing old pipes, and reinforcing the water distribution system to increase the amount or pressure of water delivered. This course covers water distribution system design and layout, details of excavation, water main installation in the excavation as well as backfilling, disinfecting the piping, and testing the system before use.

This training course has 8 learning modules with a 10-question exam.

OBJECTIVES: At the end of this training, the participant will be able to :
· Explain key steps in handling pipe prior to installation.
· Describe important considerations for trenching operations and recognize various causes of trench failure.
· Explain the functions of backfill that is place on and around an installed water main.
· Describe the procedure to pressure and leak test a newly installed and partially backfilled water main.
· Describe the procedure used to flush and disinfect a newly installed water main.

PREREQUISITES: No prior knowledge is required.

COURSE OUTLINE:
· Water Distribution Systems
· Excavation
· Preventing Cave-Ins
· Water Main Installation
· Backfilling
· Pressure and Leak Testing
· Flushing and Disinfection
· Water Main Installation Safety
· Summary

AUDIENCE: This course is intended for professional operators, technicians, and management personnel of water districts, agencies and organizations.

REGULATORY REFERENCE: N/A

AGENDA: This course is offered online and is available 24 hours a day, 7 days a week, 365 days a year.

TEACHING METHODOLOGY & EVALUATION: This course is a self-paced, Internet-based training. The course contains review exercises and case studies to re-enforce the course content, and students are evaluated via a multiple choice exam. Upon completion of the course, students are prompted to complete a course evaluation.

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